InterContinental Dubai Festival City, an IHG Hotel

Amazing location and staff and great facilities. When I was booking this hotel I was bit hesitant but this hotel exceeded my expectations, very good value for money .. and perfect location , The staff were amazing on every department , They never say no for anything and always find a workaround .. Amir from reception is a great guy, he received us very well and helped us on every day to day requests. Arjun and Abhishek, Amin(beverages) from Anise restaurant were great with my family and their ever welcoming smile put us at ease while dining . Thank you Continental for great memorable stay . We will not hesitate to come back and stay again ..

Room is spacious, very "user friendly" except for some minor illogical choices with the control panel and placement of the shower handles. I really love design, its very minimalistic and utilitarian.

Every thing

Check in proceedure was fast , very friendly and willing staff, conceirge staff was helpful and professional. Did not have breakfast

Lovely hotel! Huge reception area, gorgeous flowers, reception staff, concierge desk staff and door/porters all efficient, helpful and friendly. Room was very spacious, modern, comfortable, easy temperature control. Super king sized bed, very comfortable with feather pillows. Large fluffy towels and all extras eg toothbrushes, mouthwash, disposable loofah as well as usual. Bath and great shower. Separate toilet/bidet area. Room staff were fabulous, efficient, nothing too much trouble and friendly. Asked for extra pillows and got them immediately. Always provided lots of bottled water, chocolates and fruit on arrival. Food was of a high standard. Paid for Club lounge and definitely worth the money. Having breakfast/afternoon tea/ cocktails and canapés overlooking the creek with the Burg Kalifa in the distance, all unhurried and peaceful was fabulous! The staff were all so lovely, efficient and friendly, remembering names and preferences made it more personal. The pool area was spacious, lifeguards and staff helpful in taking us to our sunbeds, providing bottles of water as required.